1. GENERAL FEE POLICIES
Rashtriya Serv Shiksha Abhiyan (RSSA) processes registration, examinations, affiliations, and admission charges via our safe online gateway channels. By registering your center or enrolling for an educational course, you agree to follow the cancellation and refund policies listed below.
2. NON-REFUNDABILITY
Due to automated software resource allocations, credential configurations, and administrative setups, the following charges are strictly non-refundable and non-transferable:
- Student registration and examination fee.
- Franchise or branch center affiliation registration fee.
- Prospectus, study materials, and certification printing charges.
3. DOUBLE TRANSACTION REFUNDS
If a student or coordinator pays excess registration/course fees due to network failure, double transaction triggers, or gateway lag, the duplicate transaction value will be refunded in full. The claim must be made with active transaction IDs and bank statement proofs within 7 days of the payment date.
4. REFUND TIMELINE AND PROCESSING
Approved refund transactions will be processed directly back to the original source account (UPI, credit/debit card, or bank account) used during the payment. The transaction takes 7 to 10 working days to reflect in the payee's bank statement, depending on banking channel guidelines.
5. DEDUCTIONS AND DISPUTES
All approved duplicate refunds are subject to a standard flat deduction of 10% towards administrative portal charges and bank gateway processing fees. All legal fee-related disputes fall under the jurisdictional authority of courts in Haryana/Delhi.